Marcus Burnett

Transforming Insights into Intuitive Designs and Powerful Products.

Marcus Burnett, Lead UX Engineer at Lleverage AI

Lead UX Engineer at Lleverage AI with a robust background in research, design and front-end development. I work at the forefront of user experience within AI, helping Lleverage pivot from an automation platform to an agentic platform. Originally from the UK, now living in the Netherlands with my wife since 2021. We have 2 children, a boy and a girl, as well as a labrador and a cat. I'm passionate about creating intuitive and impactful user experiences, from initial insight to final delivery. I have extensive experience in product design and front-end development, a proven track record of delivering high-quality, user-centric designs that deliver results, and am skilled in bridging the gap between design and development to create seamless digital products. My biggest interest outside of work is football. I have played all of my life, watch as many games as possible and love to play football with my son. I support Bolton Wanderers, but my favourite player is Messi. I also love technology, travel (particularly cruising) and movies (I thoroughly enjoy Marvel movies, though the quality has dipped in recent times).

As Lead UX Engineer at Lleverage AI, I'm working at the forefront of user experience within AI, helping Lleverage pivot from an automation platform to an agentic platform. This is exactly the kind of challenge I was looking for: a role that lets me combine design and front-end development to shape how people interact with agentic AI. My ambition now is to keep pushing the boundaries of AI UX, defining what good experience looks like in a space that's still being figured out, and growing the discipline and the people around me as we go.

As Lead UX Engineer at Lleverage AI I set the UX direction for our pivot to an agentic platform while staying hands-on across design and front-end. I'm trusted to lead full-scale projects involving a variety of stakeholders, and I receive consistent positive feedback about my collaboration and my ability to elevate the people around me.

Core strengths: collaboration, creativity, efficiency, detail-oriented, ambitious. Based in Amsterdam, Netherlands. Nationality: British.

Work experience

  • Senior UX Engineer, promoted to Lead UX Engineer in April 2026 at Lleverage AI (September 2025 - Present), Amsterdam, NL
  • Senior Product Designer at Sendcloud (August 2021 - September 2025), Eindhoven, NL
  • Front-end developer/Product designer at Airtime Rewards (April 2019 - August 2021), Manchester, UK
  • Earlier experience is less relevant to design and engineering, but available on request.

Case studies

Skills and technologies

Roles & disciplines: Design Engineer, Design Engineering, UX Engineer, UX Engineering, Product Designer, Product Design, Front-end Engineer, Frontend Engineer, Front-end Developer, Frontend Developer, Front-end Development, Creative Engineering

Engineering: React, React.js, ReactJS, React Native, Next.js, NextJS, TypeScript, TS, JavaScript, JS, ES6+, Node.js, NodeJS, HTML, HTML5, CSS, CSS3, CSS Modules, CSS custom properties, Vue, Vue.js, Redux, React Context, REST APIs, Firebase, Firebase Authentication, Cloud Functions, Firebase Hosting, Google Cloud, Progressive Web Apps, PWA, SEO, Web Performance, Responsive Design, Mobile App Development, iOS, Android, App Store, Google Play, Git, GitHub, GitLab, Bitbucket, CI/CD, Unit Testing, End-to-End Testing, E2E Testing, Cypress, Jest, React Testing Library

AI & agentic products: AI UX, AI Product Design, Agentic AI, AI Agents, Agentic Systems, LLM, Large Language Models, Generative AI, GenAI, Generative UI, Conversational UI, Chatbots, Human-AI Interaction, Prompt Engineering, Prompt Design, Function Calling, Tool Calling, Google Gemini, AI Coding Agents

Design: UX Design, UI Design, UX/UI, Interaction Design, Visual Design, Design Systems, Design Tokens, Component Libraries, Figma, Sketch, Adobe XD, InVision, Overflow, Prototyping, Wireframing, Motion Design, Mobile-first Design, Information Architecture, Accessibility, WCAG, a11y, Inclusive Design

Research & practice: User Research, UX Research, Usability Testing, User Testing, Customer Interviews, Contextual Inquiry, Journey Mapping, A/B Testing, Experimentation, Data-informed Design, Discovery, UX Strategy, Product Strategy, Roadmapping, Agile, Iterative Delivery, Phased Rollouts, Workshop Facilitation, Stakeholder Management, Cross-functional Collaboration, Mentoring

Career timeline

  1. 1995: The day it all started

    Born in Bolton, UK, in 1995, I was raised by loving parents and grew up close to my extended family.

  2. 2008: I’m Going To Be A Pro Footballer!

    At 12, football was everything. I played for a great team, won numerous trophies, and captained my school team, dreaming of a professional career.

  3. 2011: OK, Maybe I’m Not Going To Be A Pro Footballer…

    By 15, I realised professional football wasn't my path. A 4-0 loss in the cup final against a team of academy players solidified this realization.

  4. 2012: 4 A*s and 6 As at GCSE

    At school I achieved strong GCSE results (4 A*s, 6 As) attending Bolton School, driven by my goal to study architecture.

  5. 2014: 3 Bs at A Level

    I moved to Runshaw College for a fresh experience at A-Level, studying Maths, Physics, 3D Design, and Fine Art for architecture.

  6. 2014: Australia

    I deferred university to travel Australia, which significantly shaped who I am. Highlights included shark cage diving, swimming in the Great Barrier Reef, and exploring an endless list of beautiful beaches.

  7. 2015: Meeting Imke

    I met my wife Imke at a hostel in Adelaide. We stayed in touch after I left for New Zealand, and she soon joined me there; the rest is history.

  8. 2015: New Zealand

    After Australia, I moved to New Zealand with limited funds. I quickly found a full-time job, which funded unforgettable experiences like skydiving, cliff jumping, and seeing Killer Whales.

  9. 2017: Avios

    Back in England, I tried to find my passion, exploring diverse fields. I eventually joined Avios as a travel sales agent, leveraging my love for travel while I continued my career search.

  10. 2019: Code Nation

    To enter development, I chose Code Nation's 12-week course over a 4-year university degree, believing it offered more relevant, up-to-date training for a rapidly evolving tech field.

  11. 2019: Airtime Rewards

    My first development role came at Airtime Rewards. I contributed to the company's growth from 250k to over 1 million users, developing both design and development skills, building products for O2, EE, and more.

  12. 2020: Becoming a Father

    My son Timo's birth in February 2020 changed my life forever. Despite less sleep and more Cocomelon, I cherish watching him develop, watching him grow into a brilliant little man.

  13. 2021: Moving to the Netherlands

    We moved to Lent, Imke's hometown in the Netherlands, for family and career opportunities, with the primary objective of building a better environment to raise our young family.

  14. 2021: Working at Sendcloud

    I began working as a Product Designer for Sendcloud as soon as we moved, and over four years progressed to Senior Product Designer before my next move.

  15. 2023: Becoming a Father (again)

    In January 2024, we welcomed our new baby girl, Maya, expanding our family.

  16. 2025: Joining Lleverage AI

    I joined Lleverage AI as Lead UX Engineer, combining my love for both design and development. I work at the forefront of user experience within AI, helping Lleverage pivot from an automation platform to an agentic platform.

  17. 2026: The Story Continues...

    I'm excited to see what the future holds, embracing whatever comes next.

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